Shipping Policy

We currently deliver within Hong Kong only.

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Shipping Fees

• Free shipping on orders over HKD 300

• Orders below HKD 300 are subject to a flat shipping fee of HKD 30

Shipping fees, if applicable, will be calculated and displayed at checkout.

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Shipping Method

All orders are shipped via SF Express.

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Delivery Time

Estimated delivery time is 1–3 working days after order dispatch, excluding weekends and public holidays.

Delivery times are estimates only and may vary due to factors beyond our control, including courier delays or adverse weather conditions.

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Order Processing

Orders are typically processed within 1 working day after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

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Delivery Responsibility

Once an order has been handed over to the courier, risk of loss and responsibility for delivery pass to the customer.

Please ensure that your shipping address and contact information are accurate.
If a delivery fails due to incorrect or incomplete information provided by the customer, additional delivery fees may apply.

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Contact

For shipping-related inquiries, please contact us at official@scrubdaddy.hk