服務條款
OVERVIEW
This website is operated by ORIO HONG KONG LIMITED, trading as Scrub Daddy HK.
Throughout the site, the terms “we”, “us” and “our” refer to ORIO HONG KONG LIMITED operating under the brand name Scrub Daddy HK.
We operate this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a convenient online shopping experience.
Scrub Daddy HK is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when accessing or using our Services. Please read them carefully, as they include important information regarding warranty disclaimers, limitations of liability, and governing law.
By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have obtained consent to allow any minor dependents to use the Services under your supervision.
To access certain features or place an order, you may be required to provide personal information such as your name, email address, billing details, payment information, and shipping address. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or assigned to any third party.
SECTION 2 – PRODUCTS
We make reasonable efforts to display product information accurately. However, actual product colors or appearance may vary depending on your device or display settings.
All product descriptions, images, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at any time.
Except as expressly stated, we do not guarantee that products will meet individual expectations beyond what is described on the product page.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
An order is not considered accepted until payment has been successfully processed and an order confirmation is issued. Once an order has been accepted, cancellation requests may not be accommodated.
All purchases are subject to our Returns & Refunds Policy.
Orders are for personal or household use only and may not be purchased for resale or commercial distribution.
SECTION 4 – PRICING AND BILLING
All prices are displayed in Hong Kong Dollars (HKD) unless otherwise stated.
Prices, promotions, and availability are subject to change without notice. Shipping fees and any applicable charges will be displayed at checkout.
You agree to provide accurate and complete payment and billing information and authorize us to charge the payment method provided for your order.
SECTION 5 – SHIPPING AND DELIVERY
Shipping times provided are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, customs procedures, weather conditions, or other events beyond our control. Risk of loss and title pass to you once the order is handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including trademarks, logos, text, images, graphics, videos, and designs, is owned by or licensed to ORIO HONG KONG LIMITED and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution of content is strictly prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control. Such tools are provided “as is” and “as available,” without warranties of any kind.
Your use of any optional third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites.
Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
The Services are powered by Shopify. However, all purchases are made directly with ORIO HONG KONG LIMITED, trading as Scrub Daddy HK.
Shopify is not responsible for any aspect of transactions between you and ORIO HONG KONG LIMITED. You expressly release Shopify and its affiliates from any claims arising from your purchase or use of the Services.
SECTION 10 – PRIVACY
Your use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to the collection and use of personal data as described in those policies.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit may be used by ORIO HONG KONG LIMITED without restriction or compensation. You represent that you have the right to submit such feedback and that it does not violate any third-party rights.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders arising from such errors, even after an order has been submitted.
SECTION 13 – PROHIBITED USES
You may not use the Services for any unlawful purpose, to infringe intellectual property rights, transmit harmful code, or engage in conduct that may harm ORIO HONG KONG LIMITED, Shopify, or other users.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, ORIO HONG KONG LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless ORIO HONG KONG LIMITED, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and ORIO HONG KONG LIMITED regarding use of the Services.
SECTION 20 – ASSIGNMENT
ORIO HONG KONG LIMITED may assign or transfer its rights and obligations under these Terms without notice. You may not assign these Terms without prior written consent.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Hong Kong.
You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.
SECTION 22 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 23 – CONTACT INFORMATION
Questions regarding these Terms should be sent to:
Scrub Daddy HK
(operated by ORIO HONG KONG LIMITED)
Email: official@scrubdaddy.hk
Business Address: RM 29-33 5/F BEVERLEY COMM CTR, 87-105 CHATHAM RD, TSIM SHA TSUI, HONG KONG